In a new article, iGaming solutions provider Control F5 shared the main trends that should shape customer service in the online gaming sector in the coming years. As the market grows, new demands will emerge and it is “necessary for companies in the industry to adapt to not only meet, but exceed player expectations,” Control F5
Industry
iGaming provider and operator Soft2Bet has acquired a General Licence for other games from the Directorate General for the Regulation of Gambling (DGOJ) in Spain. This license authorizes Soft2Bet to offer casino products under the Spanish market’s standards, certifying its compliance with online gaming regulations. Sof2Bet called the receipt of the new license a “regulatory
World of Hyatt members can earn and redeem points at Venetian Las Vegas on qualifying stays when booked through Hyatt, earn credit toward earning tier status and earn points at participating restaurants and retailers when charged to their rooms. Elite members can enjoy additional on-property benefits. With this exclusive relationship, World of Hyatt will offer
Kirk Hendrick, who has served as chairman of the Nevada Gaming Control Board for the past two years, announced his resignation and plans to step down following the conclusion of the 2025 legislative session. The announcement was made on Wednesday after a recent meeting with Governor Joe Lombardo. In a brief statement addressed to
Virgin Las Vegas culinary workers have ended their two-month strike after being able to secure a new five-year contract. Thus ends one of the longest labor disputes in Sin City over the past several decades. While the full details of the agreement remain undisclosed, union officials revealed that it includes significant pay increases, potentially mirroring
Super Group has projected its strongest quarter to date outside the U.S., with anticipated revenue of approximately €486 million ($510.97 million) and adjusted EBITDA expected to range between €125 million ($131.42 million) and €130 million ($136.68 million) for Q4 2024. The operator of Betway and Spin saw its shares rise by over 8% following the release
The Glory of Rome online slot is a high volatility adventure from the good folks at Habanero! It comes with 5 reels, 4 rows, and 25 paylines with expanding multiplier wilds, a Buy Feature, a Super Bet, and landing 3 or more Scatter symbols will trigger the free spins round. [embedded content] Immersing players in
iGaming software solutions provider iGpixel has introduced an advanced risk management system tailored specifically for sports betting operators. The solution is designed to safeguard operations and optimize profitability in the sports betting industry. The system is powered by a team of over 100+ dedicated professionals, including 80+ expert traders who work around the clock to monitor markets
Circus Circus has been the object of ridicule and the butt of many jokes for year, bit now the 56 year old result may be on the market. The owner, Phil Ruffin, is considering the sale of the property he purchased for $825 million just over 5 years ago, which could not be worth $5
The ICE Esports Arena at ICE Barcelona 2025 plays a key role in educating people about esports and how to access, integrate and regulate this growing vertical, says Clarion Gaming‘s leader in Emerging Technology and Esports, Will Harding. “Part of the role of the Esports Arena and The Esports and Games Conference is explaining exactly
Online gambling in America is still a growing industry. Sports betting, poker, and casino games are legal and regulated in several American states, but there is huge room for growth! Where in online gambling legal now? What states are about to regulate it? And which states have no chance of allowing them? [embedded content] Sports
As iGB Affiliate 2025 opened its doors on 21 January, visitors “praised” the show as an “ideal platform” for iGaming affiliates to connect, collaborate and grow, a press release issued regarding the event added. “I work remotely in Poland and one of my goals for iGB Affiliate is to make as many new connections
There was some excitement making headlines recently, claiming that Las Vegas resort fees had been banned by the Federal Trade Commission. It was an eye catcher for sure, but was it true? Well, not really. Various news outlets latched on the segments of the FTC story, including a quote from their own press release stating
As the global gaming industry gears up for the much-anticipated ICE 2025, all eyes are on the event’s new location in Barcelona. Industry leaders, stakeholders, and innovators are preparing to converge at this prestigious gathering to discuss emerging trends, regulatory shifts, and groundbreaking technologies shaping the future of iGaming. Among the key participants is Slotegrator,
The hottest act out of Mexico has announced his first U.S. Tour! Tito Double P will kick off the “¡AY MAMÁ!” tour in Las Vegas on April 26th at Planet Hollywood, and tickets are already on sale. His debut album “INCOMODO” was released last summer and quickly exploded, leading to global acclaim and attracting new
Global betting and gaming company Evoke is on track to reach the upper end of its 2024 financial guidance, buoyed by strong growth in online operations and favorable sports results during the fourth quarter, the company announced in a trading update. Evoke, which owns major brands such as 888, William Hill, and Mr. Green,
We take a short look at the 88 Frenzy online slot, a medium volatility game with a single payline from BetSoft. Koi fish along with silver & gold 88’s symbols land across the reel, and when they catch fire the Frezy is triggered. And when the 3 reels on the left land a win, the
Technological solutions provider Win Systems will be exhibiting at next week’s edition of ICE Barcelona, where it will showcase its latest innovations for the gaming sector at stand 3H24. The company will bring its latest innovations to the event, set to take place January 20 – 22 at the Fira Gran Via in Barcelona. One of the
Sports betting startup WagerWire has announced the launch of the Startup Pulse show at this year’s ICE Barcelona, to take place January 20 – 22 at Fira Barcelona Gran Via. In partnership with Clarion Gaming‘s digital brand iGB, WagerWire will create content each day of the show to spotlight innovators in the gaming industry. The
Our friends at Spadegaming have released Fishing War, a unique online multi-player shooting game set underwater! This arcade style game has three bonuses and awards players with wins from 10 times their bet, all the way to 100 times! Check out Fishing War and shoot you some fish! [embedded content] If you want to try
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